Last updated: July 2026
Consent Required
We only send emails to users who have explicitly consented during registration.
No Purchased Lists
We never buy, rent, or use third-party email lists. All addresses are collected directly.
No Unsolicited Mail
All emails are service-related and triggered by account activity. No marketing spam.
Overview
Apiary uses Amazon Web Services Simple Email Service (Amazon SES) to deliver transactional and service-related emails to our registered users. This page explains what types of emails we send, why we send them, and how we ensure responsible email practices.
Our email communication is designed to support your use of the Apiary platform—not to market to you. Every email we send is directly tied to an action you take, an event in your account, or a system notification relevant to your use of our service.
How We Collect Email Addresses
Email addresses are collected through a single method: direct user registration. When you create an account on Apiary, you voluntarily provide your email address, full name, and accept our Terms of Service, Privacy Policy, and Email Consent.
We do not:
- Purchase email lists from third parties
- Rent or lease email databases
- Scrape email addresses from websites or public sources
- Import contact lists from external services without explicit owner consent
- Send unsolicited commercial email (spam)
Types of Emails We Send
All emails sent by Apiary fall into the following categories. Every email serves a legitimate business purpose related to your use of the platform.
| Email Type | Purpose | Trigger |
|---|---|---|
| Account Verification | Verify your email address and activate your account | Sent once upon account registration |
| Password Reset | Provide a secure link to reset your password | Sent when you request a password reset |
| Login / Security Alerts | Notify you of new sign-ins from unrecognized devices or locations | Sent when a new login is detected |
| Account Activity Notifications | Updates on harvest records, order status changes, task reminders | Sent based on your in-app activity and preferences |
| System Notifications | Platform updates, maintenance notices, terms/policy changes | Sent for important service-related announcements |
| Billing & Subscription | Payment receipts, subscription renewals, plan changes | Sent when billing events occur |
| Marketplace Notifications | New order received, buyer inquiry, order status update | Sent when marketplace transactions occur |
Email Sending Infrastructure
Apiary uses Amazon Simple Email Service (Amazon SES) to deliver all transactional emails. Amazon SES is a cloud-based email sending service provided by Amazon Web Services, designed to help digital businesses send transactional and notification emails reliably and securely.
We chose Amazon SES because it provides:
- High deliverability rates for transactional email
- Industry-standard email authentication (SPF, DKIM, DMARC)
- Secure email transmission (TLS encryption)
- Compliance with email sending best practices
Email Consent
During account registration, every user is required to explicitly agree to receive account-related emails. Our registration form includes a dedicated checkbox:
"I agree to receive account-related emails and service notifications from Apiary. This includes account verification, password reset, security alerts, order updates, and system notifications related to my use of the platform."
This consent is required to create an account because essential service communications (account verification, password reset, security alerts) cannot be delivered without it. Users understand this requirement before completing registration.
Managing Communication Preferences
Once logged in, users can manage their notification preferences from their Account Settings. You may enable or disable specific types of non-essential notifications while keeping critical security and account-related emails active.
To update your preferences:
- Sign in to your Apiary account
- Navigate to Account Settings
- Select "Notification Preferences"
- Toggle individual notification types on or off
Unsubscribing from Emails
If you no longer wish to use Apiary, you may delete your account at any time from your Account Settings page. Upon account deletion, your email address is removed from our active sending list, and you will no longer receive emails from us.
For privacy-related requests regarding your data, please refer to our Privacy Policy or contact us at privacy@apiary.web.id.
Questions About Our Email Practices
If you have any questions about how we handle email communication, please contact us:
- Email: support@apiary.web.id
- Contact Page: Contact Us